At Cloud 3D Print, we understand how important it is to protect all your personal information. Whether you use our software, or purchase online we are dedicated to protecting your privacy and safeguarding the personal and business information entrusted to us. Cloud 3D Print follows different principles in accordance with worldwide practices for customer privacy and data protection.

  • We will not sell or give away your personal or business information to anyone.
  • We will use state-of-the-art security measures to protect your information from unauthorized users.
  • All your personal information will be stored and analyzed and assessed by our Marketing personnel to provide adequate marketing techniques that will enable us to provide better services, discounts and delivery times for our customers.

1. Basics

Cloud 3D Print has taken strong measures to protect the security of your personal and business information. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. We guarantee your PayPal, credit card, cheque transactions to be 100% safe and secure. When you place orders or access your personal account information, you are utilizing secure server software SSL, which encrypts your personal information before it is sent over the Internet. SSL is one of the safest encryptions. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal and business information is never shared outside the company without your permission. Your information may be stored and processed in Canada or any other country where Cloud 3D Print, its subsidiaries, affiliates, or agents are located.

2. Syncing

When you join us, you provide us with your contact information, including phone number and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service, and announcements about new and exciting services that we offer. When you order from us, we ask for your credit card number and billing address. We use this information only to bill you for the software or product(s) you subscribe or order at that time. For your convenience, we do save billing information in case you want to order from us again, but we don’t use this information again without your permission. We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail, and processing event registration. We will only provide those companies the information they need to deliver the service. All of the third-party companies we hire are prohibited from using that information for any other purpose. Cloud 3D Print will disclose your personal information, without notice, only if required to do so by law or in the good-faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Cloud 3D Print or the site; (b) protect and defend the rights or property of Cloud 3D Print and its family of websites; and, (c) act in urgent circumstances to protect the personal safety of users of Cloud 3D Print, its websites, or the public.

3. Non-Disclosure Agreement (NDA)

To prohibit someone from sharing information deemed confidential, Cloud 3D Print will sign the non-disclosure agreement prepared by business customer only, including but not limited to manufacturer, service provider, company, educational institution, non-profit institution and distributor. We will maintain in confidential and will not disclose, disseminate or use any Confidential Information belonging to Company, whether or not in written form. "Confidential Information" refers to any information which has commercial value and is either (i) technical information, including patent, copyright, trade secret, and other proprietary information, techniques, sketches, drawings, models, inventions, know-how, processes, apparatus, equipment, algorithms, software programs, software source documents, and formulae related to the current, future and proposed products and services of Company, or (ii) non-technical information relating to Company's products, including without limitation pricing, margins, merchandising plans and strategies, finances, financial and accounting data and information, suppliers, customers, customer lists, purchasing data, sales and marketing plans, future business plans and any other information which is proprietary and confidential to Company.

4. Enforcement

If for some reason you believe Cloud 3D Print has not adhered to these principles, please notify us by email at info@cloud3dprint.com and we will do our best to investigate and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

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